NETSET INTELLIGENT INFRASTRUCTURE

The new approach in the outsourcing market began to demand an infrastructure capable of interoperating with all kinds of existing technologies, providing adequate levels of services and support, continuous upgrades, certified technical teams, in addition to technology developers capable of customizing solutions for different processes of businesses..

Netset responded to this new vision of BPO (Business Process Outsourcing) with a range of intelligent solutions:

• Rendering of technical services in electronic equipment
  
• Rendering of call center, help desk and back office services
  
• Transportation, routing and authorization (stand-in) of electronic transactions
  
• Logistics of storage, distribution and management of third-parties' equipment
  
• Management of download of software versions
  
• Affiliation negotiation and sale of contracts for services and products of third-parties
  
• Execution management of services rendered by third-parties

In order to support the whole range of solutions offered in the concept best in class, Netset relies on a powerful infrastructure of specialized human resources, computer and communications allied to modern methods and processes of service management.